.ticket-item{border:1px solid var(--border);background:var(--surface-muted);width:100%;min-height:66px;color:var(--text);font:inherit;text-align:left;cursor:pointer;border-radius:13px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:10px;padding:10px;display:grid}.ticket-item.active{background:var(--primary-soft);border-color:#5f9d5947}.ticket-avatar{width:36px;height:36px;color:var(--primary-deep);background:#fff;border-radius:10px;place-items:center;font-size:10px;font-weight:900;display:grid}.ticket-copy{min-width:0}.ticket-copy strong,.ticket-copy small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.ticket-copy strong{font-size:10px}.ticket-copy small{color:var(--text-soft);margin-top:3px;font-size:8px}.ticket-time{color:var(--text-soft);font-size:7px}.admin-support-message{border-radius:13px;max-width:78%;padding:11px 12px}.admin-support-message>span{text-transform:uppercase;letter-spacing:.06em;font-size:7px;font-weight:850;display:block}.admin-support-message p{white-space:pre-wrap;margin:4px 0 0;font-size:11px;line-height:1.55}.admin-support-message small{opacity:.65;margin-top:5px;font-size:7px;display:block}.admin-support-message.user{border:1px solid var(--border);background:#fff;margin-right:auto}.admin-support-message.admin{background:var(--primary-soft);color:var(--primary-deep);margin-left:auto}.support-admin-layout[data-astro-cid-ceevjknf]{grid-template-columns:330px minmax(0,1fr);gap:14px;min-height:610px;margin-top:28px;display:grid}.tickets-panel[data-astro-cid-ceevjknf],.admin-chat-panel[data-astro-cid-ceevjknf]{border:1px solid var(--border);background:#ffffffc7;border-radius:20px}.tickets-panel[data-astro-cid-ceevjknf]{padding:15px}.tickets-head[data-astro-cid-ceevjknf]{justify-content:space-between;align-items:end;gap:10px;display:flex}.tickets-kicker[data-astro-cid-ceevjknf],.admin-chat-kicker[data-astro-cid-ceevjknf]{color:var(--primary-deep);text-transform:uppercase;letter-spacing:.08em;font-size:8px;font-weight:850;display:block}.tickets-head[data-astro-cid-ceevjknf] h2[data-astro-cid-ceevjknf]{margin:4px 0 0;font-size:18px}.tickets-count[data-astro-cid-ceevjknf]{background:var(--surface-muted);min-width:30px;height:30px;color:var(--text-soft);border-radius:9px;place-items:center;font-size:10px;font-weight:800;display:grid}.tickets-list[data-astro-cid-ceevjknf]{gap:7px;max-height:530px;margin-top:14px;display:grid;overflow-y:auto}.tickets-empty[data-astro-cid-ceevjknf]{border:1px dashed var(--border-strong);color:var(--text-soft);text-align:center;border-radius:12px;padding:22px;font-size:9px}.admin-chat-panel[data-astro-cid-ceevjknf]{padding:18px}.admin-chat-empty[data-astro-cid-ceevjknf]{text-align:center;place-content:center;min-height:570px;display:grid}.admin-chat-empty[data-astro-cid-ceevjknf] strong[data-astro-cid-ceevjknf],.admin-chat-empty[data-astro-cid-ceevjknf] span[data-astro-cid-ceevjknf]{display:block}.admin-chat-empty[data-astro-cid-ceevjknf] strong[data-astro-cid-ceevjknf]{font-size:14px}.admin-chat-empty[data-astro-cid-ceevjknf] span[data-astro-cid-ceevjknf]{color:var(--text-soft);margin-top:5px;font-size:9px}#admin-chat-content[data-astro-cid-ceevjknf]{flex-direction:column;height:100%;display:flex}.admin-chat-head[data-astro-cid-ceevjknf]{border-bottom:1px solid var(--border);justify-content:space-between;align-items:flex-start;gap:14px;padding-bottom:14px;display:flex}.admin-chat-head[data-astro-cid-ceevjknf] h2[data-astro-cid-ceevjknf]{margin:4px 0 0;font-size:18px}.admin-chat-head[data-astro-cid-ceevjknf] a[data-astro-cid-ceevjknf]{color:var(--primary-deep);margin-top:4px;font-size:9px;display:block}#active-ticket-status[data-astro-cid-ceevjknf]{border:1px solid var(--border);background:var(--surface-muted);min-height:34px;color:var(--text);border-radius:9px;padding:0 8px;font-size:9px}.admin-chat-messages[data-astro-cid-ceevjknf]{flex-direction:column;flex:1;gap:8px;min-height:390px;max-height:460px;padding:16px 2px;display:flex;overflow-y:auto}.admin-reply-form[data-astro-cid-ceevjknf]{border-top:1px solid var(--border);grid-template-columns:1fr auto;align-items:end;gap:8px;padding-top:12px;display:grid}.admin-reply-form[data-astro-cid-ceevjknf] textarea[data-astro-cid-ceevjknf]{resize:none;border:1px solid var(--border);background:var(--surface-muted);min-height:72px;color:var(--text);font:inherit;border-radius:11px;outline:none;padding:10px;font-size:11px}.admin-reply-form[data-astro-cid-ceevjknf] button[data-astro-cid-ceevjknf]{background:var(--primary-soft);min-width:100px;min-height:42px;color:var(--primary-deep);font:inherit;cursor:pointer;border:1px solid #5f9d5933;border-radius:10px;justify-content:space-between;align-items:center;gap:9px;padding:0 11px;font-size:9px;font-weight:850;display:flex}@media (width<=900px){.support-admin-layout[data-astro-cid-ceevjknf]{grid-template-columns:1fr}.tickets-list[data-astro-cid-ceevjknf]{max-height:280px}}